Scope

This Consumer Privacy Policy describes the information that Mary Kay collects about you. It details how we use that information and the choices you can make about how this information is used. The information covered in this Policy and in the Mary Kay Global Privacy Statement includes information collected about you on Mary Kay websites, and through special programs and services offered by Mary Kay Independent Beauty Consultants or third parties as described herein.

Mary Kay® products are available for purchase exclusively through our Independent Beauty Consultants. For information about privacy in connection with your visit to the Personal Web Site of a Mary Kay Independent Beauty Consultant, please see the Personal Web Site Privacy Policy tab on this page.

For Independent Beauty Consultants who wish to seek further information about privacy as it relates specifically to them, please see the Independent Beauty Consultant Privacy Policy tab on this page.

Who We Are

Mary Kay Cosmetics (U.K.) Limited, company number 02767620, whose registered office is at Third Floor, Rear Building, Cowcross Studios, 30 Cowcross Street, London EC1M 6DQ, is a member of the Mary Kay worldwide group of companies and is the data controller responsible for your personal data. This privacy policy is issued on behalf of the Mary Kay group so when we refer to "Mary Kay, "we", "us" or "our" in this privacy policy, we are referring to the relevant Mary Kay company responsible for processing your data.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Mary Kay Cosmetics (U.K.) Limited
Third Floor, Rear Building,
Cowcross Studios,
30 Cowcross Street,
London EC1M 6DQ

cserviceuk@mkcorp.com
0207 380 8200

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We cooperate with country data protection authorities if they believe that a privacy problem has occurred. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.


Information We Collect

We may collect information about you from a variety of sources. This includes information we collect from you directly; information provided to us by or on behalf of your Independent Beauty Consultant for purposes of providing a better customer experience for you; information we collect about you when you visit our sites or view Mary Kay® online advertisements; and information we collect about you from other sources (where permitted by law).

Information we collect directly from you: We collect information directly from you when you choose to participate in our offers and programs or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

• Name, email address, postal address
• Username and password
• Phone number or mobile number
• Age
• Date of birth
• Name of your Independent Beauty Consultant
• Other information about you and your family such as gender or product use preferences and/or behaviors
• Demographic information
• Future communication preferences
• Contact information for friends you may wish us, or your Independent Beauty Consultant to contact. When you provide us information for these refer-a-friend messages we use the information only to send the message you request.

Information we collect when you visit our sites, use our services, or view our online advertisements: We use cookies and other technologies to collect information about you when you visit our sites, use our services, or view online advertisements.

The following are examples of information we may collect with these technologies:

• Your browser type and operating system
• Web pages you view
• Links you click
• IP address
• Site you visited before coming to our site
• Mary Kay emails you open and/or forward
• Mary Kay offers or links you connect to via emails
• Information about your visits to the Personal Web Site of your Independent Beauty Consultant
• Your product selections and preferences

Please also see “Cookies, Web Beacons and Other Technologies” section below.


How We Use This Information

We use the information we collect to provide offers, products and services to you, to fulfill our legal obligations and for the purposes identified below where in our legitimate interests and such interests are not overridden by your privacy rights. Please note that we may process your personal information on more than one lawful ground depending on the specific purpose for which we are using it. This information helps us connect you with an Independent Beauty Consultant from whom you can purchase products, tell you about the exciting opportunity to become a Mary Kay Independent Beauty Consultant, and to manage our sites and services, including services for the Independent Beauty Consultants.

The following are specific ways we may use the information we collect about you:

• Send samples, products and information upon request
• Develop new and enhanced products and services
• Enroll you in contests, programs, or offers you request or at the request of your Independent Beauty Consultant
• In connection with services we offer to your Independent Beauty Consultant
• Create and manage your account and/or the account of your Independent Beauty Consultant
• Process payment for purchases or other services for or on behalf of your Independent Beauty Consultant
• Protect against or identify possible fraudulent transactions
• Where permitted by law, provide you with customized, unsolicited offers and information about Mary Kay’s products and services through postal mail, including in connection with services provided to your Independent Beauty Consultant
• Develop and provide advertising tailored to your interests
• Analyze the use of our products, services, and sites
• Understand how you arrived at our site and how you use the site so that we can make it better
• Determine the effectiveness of our advertising
• Enforce our Terms and Conditions and otherwise manage our business

We will only use this information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose.


Your Choices & Access to Your Information

Choices: We give you choices about how we communicate with you.

Digital and Electronic Communications: We only send you promotional mobile or email messages if you ask to receive these from us or if your Independent Beauty Consultant asks us to send them to you.

You can stop receiving promotional mobile and email messages from Mary Kay at any time. Follow the opt out or unsubscribe instructions provided in any such message you receive from us or click here to find out additional information about how to let us know which materials you no longer wish to receive.

If you provided information to an Independent Beauty Consultant through her Personal Web Site, you can click here for information on how you may submit a request to your Independent Beauty Consultant regarding your preferences to receive or not receive communications from her through her Personal Web Site.

Access: We acknowledge the right of individuals to access their personal information. We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to Mary Kay. Some Mary Kay programs provide access to view or update personal information online. Check where you registered to learn if you can view or update your information there. If you provided your information to an Independent Beauty Consultant through her Personal Web Site, please contact her directly to update your personal information. You also have certain legal rights which are described below under ‘Data Subject Rights’. If you have any questions, you can contact us using the above contact details or contact Customer Service or the Global Privacy Team.

Cookies, Web Beacons and other Technologies

How we use Cookies, Web Beacons and other Technologies: We use these technologies to provide you a richer and more personalized consumer experience. We use internet cookies to collect, and store personal information and other technologies and provide you notice of their use, seeking permission as necessary. See below for more detail.

Cookies: A cookie is a small file placed on your computer by a website that uses the cookie to store information about your use of the website. We use cookies to monitor how our sites are used and to help personalize your online experience. For example, when you register on our sites, we may store a unique code in a cookie on your computer. The next time you come back to the site from that computer, our servers use the cookie to recognize you. We can then use the information you provided when you registered combined with your activities on our sites to provide you a better website experience.

You can accept or decline cookies. Most browsers automatically accept cookies. To learn more about cookies, including how to refuse cookies on your computer, click these links:

• For Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/260971/description-of-cookies
• http://www.allaboutcookies.org/cookies/
• http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

Web Beacons: Web beacons are small bits of code embedded in web pages or in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in e-mails to learn if messages have been opened, acted on, or forwarded.

You can disable the ability of web beacons to capture information in this manner by declining cookies as described above.

Other Technologies: Examples of other technologies we may use to provide better service to you follow:

• Web Session Variables: Information that is passed from one web URL to another as you browse.
• Browser plug-ins/add-ons: Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.

Third-Party Advertising: We may allow third parties, including business partners to display advertising on our sites. Some of these companies may place a cookie on your computer to recognize your computer each time they send you an online advertisement. This enables them to understand where you, or others who are using your computer, saw their advertisement and deliver ads that they believe are of interest to you. We do not control these companies’ use of cookies.

Information Sharing

The success of our business depends on your trust, and we do not sell your personal information to marketers outside of Mary Kay unless we have asked for and obtained your consent. We share your personal information only as described below and within Mary Kay.

Third-party service providers: We rely on third-party service providers to perform a variety of services on our behalf and may need to share your personal information with them but only for the purposes described in this Consumer Privacy Policy. Please note that we only provide our service providers with the personal information they need to perform their services and we require that they protect this information and do not use it for any other purpose.

We may rely on a service provider to:
• Fulfill your product and service requests and answer your questions.
• Host our sites and deliver our email and mobile messages.
• Mail product samples, contact contest winners, manage payments or take other actions on our behalf.
• Analyze data, sometimes combined with other sources, to send more targeted communications to you.
• Conduct research and analyze data to improve our products, services and sites.

Other situations we may disclose your personal information:

• Where permitted by law, to protect and defend the rights and property of Mary Kay (including enforcing our Terms and Conditions and Agreements).
• And when required by law, and/or public authorities.

Aggregated and non-personal information: We may share aggregated information that does not identify you for general business analysis. For example, we may disclose the number of visitors to Mary Kay sites or services.

Information Security

We are committed to keeping personal information secure. We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, misuse or alteration.

We limit access to personal information to those who have a business need and we otherwise ensure that our security measures are appropriate to the harm which might be caused by any loss, misuse, unauthorized access, disclosure or alteration of the information. We do not keep personal information any longer than necessary to meet the business purpose for which it was collected, though in some cases, contractual, legal or regulatory reasons require that personal information not be deleted for certain time periods.

We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

When we provide your personal information to our third-party service providers we require those companies to protect the information and to not use the information for any other purpose.

When we collect or transmit sensitive information such as a credit card number, we use industry standard methods to protect that information.

Please note that we may be required to release an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.


Information Transfer

We may transfer personal information to Mary Kay databases, including Mary Kay, Inc., located in countries other than the country from which the information was provided, including the United Kingdom, the United States, and the Russian Federation. Mary Kay, Inc.’s Global Privacy Program requires the same high level of security and protection of personal information in all geographies with procedures and contracts in place to help ensure this is so.

Data may be transferred to a vendor or business partner to provide services for Mary Kay, such as targeted email communications, mailing information or samples. These vendors and business partners are required to protect and manage the personal information to the same high standards Mary Kay does, and they cannot use the information for purposes other than to provide the services Mary Kay has requested. (See ‘Third-Party Service Providers’ above).

We may transfer your personal information to countries outside of the European Economic Area (‘EEA’). Those countries, which include the United States, may not be subject to laws that provide the same level of protections that are provided by the EEA. To provide adequate protection for personal information received by Mary Kay Inc. in the United States from the EEA, Mary Kay Inc. has self-certified its compliance with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce and it adheres to the Privacy Shield Principles regarding the collection, use, and retention of personal information transferred to it from the EEA. If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall prevail. To learn more about the Privacy Shield Framework, and to see Mary Kay Inc.’s certification, please visit https://www.privacyshield.gov/.

With respect to personal information received under the Privacy Shield Framework, Mary Kay Inc. is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission. Under certain circumstances, it may be required to disclose personal information in response to lawful requests by public authorities, including national security or law enforcement requirements.

Mary Kay Inc. has further committed to refer unresolved privacy complaints under the EU-U.S. Privacy Shield to an independent dispute resolution mechanism, the BBB EU Privacy Shield, operated by the Council of Better Business Bureaus. If you do not receive a timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Mary Kay, please visit the BBB EU Privacy Shield website at http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.


Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process it and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see ‘Data Subject Rights’ below for further information.

If we anonymise your personal data so that it can no longer be associated with you (for example for research or statistical purposes) we may use this information indefinitely without further notice to you.


Data Subject Rights

When your personal information is collected and used by Mary Kay Cosmetics (U.K.) Limited, or if you are an Independent Beauty Consultant based in the European Union and your personal information is collected or used by any Mary Kay group company then you have certain legal rights, known as ‘data subject rights’, which may be subject to limitations and/or restrictions. These rights include the right to: (i) request access to and rectification or erasure of your personal information; (ii) obtain a restriction on the processing of or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided to you, or to a third party, in a digital format. If you wish to exercise one of these rights, please contact us using the contact details set out in this privacy policy.

You will not have to pay a fee to access your personal information or to exercise any of the other rights described above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, excessive, or results in unnecessary costs. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us to confirm your identity before providing you with access to your personal information or exercise any of your other rights, in order to ensure that your personal information is not disclosed to an unauthorised person.


Children's Online Privacy

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to participate in and monitor their online activity.

We do not intend to collect personal information from children under the age of 14. We ask for an age confirmation in connection with the collection of personal information on our web sites in order to avoid the collection of information from individuals under the age of 14.


Changes to This Privacy Policy

We will post changes to this Privacy Policy and update the effective date when this Policy or the Global Privacy Statement is updated. If we make any material changes we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.


Contact Us

If you have any concerns or questions about the security of your information in connection with Mary Kay or any of our web sites, or if you have any additional questions relating to Privacy at Mary Kay please contact us using the contact details below:

Mary Kay Cosmetics (U.K.) Limited
Third Floor, Rear Building,
Cowcross Studios,
30 Cowcross Street,
London EC1M 6DQ

cserviceuk@mkcorp.com
0207 380 8200

or at

Mary Kay Global Privacy Team
16251 Dallas Parkway
Addison, TX 75001 U.S.A.

privacy.global@mkcorp.com
1-800-453-1140